Our online Service Center has proven itself, with more than 500 articles and videos that cover nearly every question—but never all!—that can occur about using our software. The Service Center is designed to fit the user, with five different learning channels: everything from printed user manuals ranging from one to 200 pages, to hierarchical “classes”…
We’re constantly adding information, directions and examples to the Service Center in response to customer’s questions and suggestions. We often harvest several videos from our live presentations on the Learning Curve each Wednesday morning and post them under the two dozen subject-specific categories on the Service Center. All the subjects and contents are keyword searchable…
It’s not perfect, but WOW! Our new website is up and running. It’s clean, fast, easy to use, and powerful. Just like our software. Well, perhaps not just like. The website still has a few kinks to work out. The cooperation between the secure pages and those that are meant to be not secure needs a little…
UPDATE: The new site is live, imperfect but better. We’ll be fine-tuning it over the next few weeks and look forward to your comments and suggestions. We’ve been working for several months getting ready to update our website. It will be faster to load, quicker to get through, more intuitive to navigate, and exciting to…