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We’ve named the new Artificial Intelligence helper in the Diagnostic Portal our Diagnostic Assistant.
We’re starting to think this technology may have a real future helping people filter huge amounts of information to find the specific bits and pieces they’re looking for. Our Diagnostic Assistant is being used by customers every day, is learning quickly, and already helping provide customers increasingly fast and accurate information.
Before long we’ll be adding another AI asset in the Knowledge Base to help customers easily access the enormous amount of information available to help increase productivity through subject-specific texts and videos.