Customer Reviews

I've been using TheFormTool products for over 10 years now helping my daughter in her family law firm. We are a small firm, so using TheFormTool products has significantly reduced the time it takes to create fee agreements and legal documents. The attorneys can actually create their own documents from templates with ease and then control the unique language needed in each client's matter. I first started using Snapnumbers in 2016 and was saddened it went away. When I saw the announcement it was brought back, I immediately installed it. I had an issue with using my original lifetime license code. I contacted Support and they patiently worked with me until the issue was resolved. Our firm had experimented with 2 other legal document creation services and ended up moving back to TheFormTool for the best control over creating our legal documents.

We have TheFormTool in our office. It is an amazing tool that we don’t fully utilize. We fight MS Word numbering “logic” on a daily basis, and it appears you have solved our problem with Snapumbers. How does it feel to be a Hero?

Adam

P.S. After dealing with Word daily always trying to get the numbering to cooperate, I was excited to try Snapnumbers. What a change it is to have the numbering the way I want it and not the way Microsoft wants it. Snapnumbers is a real time saver, and I’ve only just begun to tap into its power. Thanks!

I've used a couple of TheFormTool's products and found that they're all good. I settled on Doxsera because it fits my needs perfectly. I'm an estate planning attorney and I can't imagine my practice without it. Like many of the comments here, I am not all that tech-savvy but have been able to tailor my forms exactly the way I want without any difficulty. The company has great tutorials that walk you through what you need to do to get the results you want. I highly recommend the software. The support staff is great too. I had a question and they answered it right away.

Doxserá DB has been an absolute game-changer for me for the past five years, saving me countless hours. When I recently hit a technical snag while migrating our data to the cloud, I was stuck. After trying to fix it myself for hours, I reached out for support. Their team was fantastic! They quickly set up a Zoom call and fixed the issue in no time. This is what five-star customer service looks like: fast, professional, and incredibly helpful. Thank you!

We had several forms that started taking 2 hours or longer to fill and purge. The technicians jumped right and quickly resolved our issues! It was the Table of Contents in our documents of all things. Once we took them out and saved them in another file. It took 6-8 minutes to fill or purge. THANK YOU! Great customer service and you saved us hours of work or having to find another tool. Doxsera is such a GREAT tool and I didn't want to lose using it. So, THANK YOU, THANK YOU!

I have been using Doxserá for several years and it has exceeded my expectations. Recently, I had a need to contact their support team with an issue. The response was prompt, friendly, incredibly attentive, and professional, making me feel valued as a customer.

We’re an estate planning law firm using Doxserá software every day, and it’s become an essential tool for our practice. I'm not the most tech-savvy person in the world and yet I was able to create exactly the forms we needed—from checklists and deadlines to estate planning documents and deeds—using the company’s tutorials and expert guides. Doxserá has greatly improved our efficiency in preparing documents. I have compared (and tried) other document automation software and have found that the simplicity in creating documents and the price of Doxserá is the best option on the market

I’ve used Doxsera for years now and it the best customer service I’ve ever encountered in any product – digital or otherwise.

Doxserá has been a lifesaver in our clinical psychology practice, writing complex, time-consuming medico legal reports for Court. I couldn’t have continued without it, because the fees and hours allocated for legal aid work reduced so drastically that most other highly experienced psychologists gave up, leaving low-income clients with a really poor service. Developing Doxserá templates meant I was able to continue providing high-quality individualized reports within the new parameters required, as well as providing a structure to support and train junior associates to reach competence more swiftly. Support service has also been superb over the years - no problem has been too much trouble for them to help me.

After using Doxserá for many years, I encountered a "run time" error that left me baffled. However, TheFormTool's service desk helped me solve the problem with a minimum of hassle. Thank you so much!