It’s been a difficult time at Microsoft over recent months, but not nearly as tough as Microsoft products have been on its customers. Here at TFT, we’ve spent months dealing with two very serious bugs Microsoft bugs that have affected our software. We wrote in October about a very serious bug Microsoft introduced into Word 2016 in…
Introducing The Lesson Plan in the Expert Guide Many of TheFormTool’s users are already familiar with the online version of The Learning Curve, a tutorial for learning to become truly proficient with our software. The Learning Curve is divided into four sections—In the Beginning, Basics, Intermediate, and Advanced—and we strongly urge any user who intends to…
At this very moment our website is enduring a barrage of eight cyber-attacks originating from five different countries, the U. S., China, Turkey, Germany, and Ireland. What’s frightening is that this isn’t really news. It’s business as usual, merely a continuation of what has become “normal,” part of a pattern that totals more than 6,670…
We’re often asked where our software stores our customers’ data. It’s an easy answer: “Our software leaves our customers’ information wherever our customers wish, to store and safeguard as each sees fit.” Some will retain files on desktops or laptops, others on local, remote, or virtual servers, still others will choose one of the nearly…
We’ve added a downloadable Excel spreadsheet to the Community Treasure Chest section in the online Service Center. It is suitable as a Source for Doxserá DB, lists the 3,142 counties in the U.S. by state and shows the 2013 Census estimate of their populations. Click on the main menu’s Support>Help>Service Center at the top of…
At least hundreds, perhaps thousands, of our customer firms in the legal services area are also customers of Themis Solutions’ Clio practice management system. Clio is the best in its space, so it’s no surprise that our customers would favor it. We think highly of Clio and regard its management team as friends, so it’s…
FIXED! Please see Update 6, below. We’ve updated this report a number of times to include new information. Please read the entire article to learn how to identify the problem, prevent the problem, and fix the problem. The October update of Office 2016 includes at least two bugs that severely affect TheFormTool PRO, Doxserá, Doxserá…
The three rules for evaluating web-based technology offerings to lawyers are infallible and immutable. 1. If the language is highfaluting, then it probably requires consultants to install, initiate, and maintain. 2. If you can’t understand the value proposition, there isn’t one. 3. If they don’t show their prices, you can’t afford it. Any questions?
News happens in real time. Here’s how to stay informed without being overwhelmed Thanks to our enthusiastic customers, now representing more than 40 countries and more than 200 truly fascinating industries, there seems to be something new to share almost weekly. Recently, merely keeping up with it all has been a royal chore, with hundreds…
A new Doxserá DB® customer, Jeff Kinstler, stumbled a bit as he connected his software to his office database. While he was comfortable with our explanation that the thousands of variations in the DB world preclude us from covering all connection possibilities, he wished for more information than what we provide. (We suggest customers turn…