Payback is… our pitch
We expect our customers to earn their investment in our document assembly software back in short order, typically a matter of one to four weeks.
We expect our customers to earn their investment in our document assembly software back in short order, typically a matter of one to four weeks.
As a firm that produces products driven by logic, we’re probably overly focused on facts. A customer made this clear in a recent conversation. He reminded us of the survey showing our customers save more than 70% the time they once spent preparing recurring documents. That’s pretty impressive, but our customer made it more so…
The majority of our customers are happiest using a combination of menus and keystrokes, but “power users”, especially the very fastest, prefer hotkeys to do as much as possible while concentrating solely on the keyboard. Our friends at Affinity Consulting are a perfect example; with more than 20 years’ experience, they’re comfortable doing as much…
How to Help Brilliant People Shine in Your Firm’s Office Working in any office, there are hundreds of interruptions to distract you every day. The average worker is sidetracked every 3 minutes from the task at hand and checks emails 30 times an hour. That’s a lot of distraction. Then there’s the time spent looking…
Word’s Intimidating Complexity Word’s greatest assets are its numerous features and immense potential. At the same time, they’re also its biggest drawbacks. Average users are barely aware of the far reaches of this expansive word processing capacity, never mind fluent in their workings. Mastering styles, for example, takes a substantial amount of time and effort.…
Maybe it comes from a good place, but Word’s constant need to ‘improve’ your writing can be frustrating. Disabling or editing the AutoCorrect and AutoFormat features in the Proofing tab can help avoid such enhancements, for example by removing the capitalization of certain letters or those pesky automated bullet points. Struggles with indents and layouts…
One thing that makes Word stand out is its simplicity. The ability to just open a tab and start writing like you would in a book is impressive. It needs no training. But this ease of use is often overlooked by the professional text-editing market. When it comes to more complex tasks (e.g. handling data,…
A groundbreaking survey of our customers revealed that fully 56% of the documents created in the average law firm in the U.S. are repetitive, where most of the text remains constant between uses but each use needs to be customized based on specific circumstances. As a result, nearly 26% of the firms’ labor expense, which…
Microsoft Word is a huge program seemingly offering something for everyone and every circumstance. It has grown so large, in fact, that we believe it is becoming musclebound, less able to perform basic functions even as its features list grows. Six months ago we began collecting reports of infrequent and seemingly random failures affecting a…
Our online Service Center has proven itself, with more than 500 articles and videos that cover nearly every question—but never all!—that can occur about using our software. The Service Center is designed to fit the user, with five different learning channels: everything from printed user manuals ranging from one to 200 pages, to hierarchical “classes”…