The 3 Ingredients for Success We’re working on a series of articles about a very special group, the half-dozen customers whom we call Game Changers, firms that are a half-step or half-mile ahead of the crowd. Selected from thousands of customers in nearly 100 countries and 200 industries, it’s an eclectic and most impressive group…
We expect our customers to earn their investment in our document assembly software back in short order, typically a matter of one to four weeks.
How to Help Brilliant People Shine in Your Firm’s Office Working in any office, there are hundreds of interruptions to distract you every day. The average worker is sidetracked every 3 minutes from the task at hand and checks emails 30 times an hour. That’s a lot of distraction. Then there’s the time spent looking…
A groundbreaking survey of our customers revealed that fully 56% of the documents created in the average law firm in the U.S. are repetitive, where most of the text remains constant between uses but each use needs to be customized based on specific circumstances. As a result, nearly 26% of the firms’ labor expense, which…
The three rules for evaluating web-based technology offerings to lawyers are infallible and immutable. 1. If the language is highfaluting, then it probably requires consultants to install, initiate, and maintain. 2. If you can’t understand the value proposition, there isn’t one. 3. If they don’t show their prices, you can’t afford it. Any questions?
This is the third and final installment in our series of deep thoughts and helpful hints from three true leaders in the effort to dramatically improve the efficiency and economics of the practice of law. This segment features spot-on comments by John Miller. 1. How do you suggest those in the legal industry best manage…
This is the second in a series of three articles adapted from last summer’s publication of the same name. More stimulating ideas, this time from David Bilinsky 1. How do you suggest those in the legal industry best manage their time? I believe lawyers (and others) prioritize their tasks and use to-do lists that not…
Through our Service Center we’re privileged to deal with thousands of users throughout the world. Sometimes they share their stories, and every once in a while we pass them on. “B” is a document processor. She spends her workday completing litigation documents, one case after another in a seemingly endless procession of matters her lawyer-employer…
We continue to be awed by the inspiring stories from users of our software about the time, effort, and errors saved, the stress reduced, and, once or twice, the businesses rescued by their mastery of TheFormTool or Doxserá. Yesterday’s comment from a global wealth management firm that using Doxserá coupled with 100% best practices had…
The quote that has stuck with me from the managing partner of a San Francisco law firm from two years ago is, “My clients don’t pay me $475 an hour to move semi-colons and commas around the page.” As a consumer of legal services, I agree! My recent article in ALA Currents, How To Save…